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Update from Triumph Bank regarding COVID-19 Readiness and Bank Office Operations

Dear Valued Triumph Bank Customers and Friends,

As COVID-19 continues to evolve and present unique challenges to businesses and individuals worldwide, we want to assure you that no matter what transpires, your team at Triumph Bank plans to be here for you and will remain open to serve your financial needs.

The CDC’s latest announcement recommends cancelling or postponing in-person events consisting of 50 or more people for the next 8 weeks throughout the United States. In light of this recommendation, Triumph’s Executive Team has made a decision to alter our banking processes for the protection of our customers and our employees.

FOR GREATER MEMPHIS AREA CUSTOMERS: Effective today, March 16th, all bank lobby business will be conducted via our drive-thru windows only for our bank offices within the Greater Memphis area. Although Memphis area (Memphis, Arlington, Collierville and Germantown) office lobbies will be closed, our bankers are available to meet with you by appointment. You can continue to conduct most all of your banking transactions, such as: make deposits, cash checks, check balances, have cashier’s checks issued, make loan payments, etc.. through the convenience of our drive-thrus. Our loan production office at 5904 Ridgeway Center Parkway will also be closed to walk-in traffic, however our bankers are there and available to meet with you by appointment.

FOR GREATER NASHVILLE AREA CUSTOMERS: We are practicing social distancing and are asking for our customers’ cooperation in emailing or calling us first with any banking business or questions you have before coming into our office. Our loan production office at 33 Music Square West will be closed temporarily, and all business will be conducted at our Brentwood bank office.

If you should need to open an account, please call your nearest Triumph Bank office, and your banker will take your information and schedule an appointment to get signatures.

If you’d like to meet with your banker, we ask during this period that you call or email them directly to schedule an appointment.

As a reminder, please plug into our Triumph Online and Mobile Banking so you can bank anytime and anywhere. If you haven’t already:

We’re here to help you:

If you need help with your account, please call your local bank office to learn how we might help.

  • Memphis (5699 Poplar Avenue – drive thru) 901-333-8800
  • Arlington (5810 Airline Road – drive thru) 901-333-8860
  • Brentwood (278 Franklin Road) 615-928-9999
  • Collierville (1130 West Poplar Avenue – drive thru) 901-333-8870
  • Germantown (7550 West Farmington Boulevard – drive thru) 901-333-8810

If we reach out to you, we won’t ask for confidential information such as your name, password, personal identification number (PIN) or other account information. See the Federal Trade Commission’s advice for consumers to protect yourself from scams.

For the latest information about coronavirus, please visit the CDC’s resource center.

As always, our customers, our communities and our team are our priority. Thank you for your continued trust and confidence in Triumph Bank for your financial needs.

Triumph Bank is a Member FDIC and an Equal Housing Lender.



Hey, neighbor! If you’re purchasing or refinancing, Triumph Mortgage can help. We have the flexibility and the resources to find the perfect mortgage program for you. Click below for more information.
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Mobile Banking

Growth–in the palm of your hand. From checking your balances to paying bills to making remote deposits through Mobile Capture, Triumph’s mobile banking services for both personal and business accounts let you bank from wherever you need to be.
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My Triumph

At Triumph Bank, we’re proud to have planted our roots in the Memphis area. With the people and businesses of this great community, we’ve built a strong foundation that continues to grow with each success story our customers write.
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