Join us in recognizing Triumph’s First Quarter Employee of the Quarter, Mortgage Loan Processor, Morgan Carson! Read on to learn about how Morgan’s dedication to her co-workers, customers, and role have contributed to Triumph’s growth.
Tell us a little bit about yourself.
I have been married for almost 7 years to my high school sweetheart, Daniel. We currently live in Oakland, Tennessee, with beautiful 4-year-old daughter, Kennedi, and our two dogs. I graduated with honors from the University of Memphis with a double major in English and Foreign Languages and Literature (Spanish).
What are your biggest interests/hobbies outside of Triumph Bank?
I love soccer, and played in high school for Harding Academy. I love going to sporting events, supporting the Tigers and the Grizzlies. I enjoy playing board games and going to live trivia events with friends.
Describe your typical day at Triumph.
I always start off my day by checking emails and voicemails for anything urgent, then I go through all of my loan files to follow up on items needed for closing. As I receive new loan files, I request any documentation needed to send the loans to underwriting. A big part of my job is keeping the borrowers informed as their loan progresses through the steps so they are aware of where they stand.
What do you enjoy most about working at Triumph?
I love that I am always learning something new, that I have the opportunity for career growth, and I love it when the borrowers I work with say that they are happy they chose Triumph! It’s always easy to love your job when you work with such supportive people!
Here is what Morgan’s peers had to say about her:
“Morgan is a ridiculously hard worker. In addition to always doing a great job with her customers, she is willing to stop whatever she is doing to help with a question or a concern. She happily walks me through new processes and teaches me so I can proceed on my own in the future. Never once have I heard her complain or have one negative thing to say. She is such a hard worker and a tremendous help to everyone around her.”
“Morgan is quiet, but a very strong influence in the Mortgage division. She is always a team player, helping us with anything we need. she is extremely knowledgeable and wants our whole team to feel the same way.”
“Morgan always has a great and positive attitude here at Triumph Mortgage. She always works to get the job done, even if it involves staying later than usual. She goes above and beyond for her position.”