Frequently Asked Questions
How Does Triumph Bank Protect My Private Information?
At Triumph Bank, the security of your private information is our highest priority. In addition to our strict policy regarding the sharing of personal information, view our Privacy Notice.
We use encryption technology to prevent unauthorized access to your data whenever.
How Do I Protect My Information Online?
In addition to the measures we take to ensure the protection of your private information, there are steps you should take as well. Here are some ways you can safeguard your information:
1. Strengthen your internet banking password. Your password should be a minimum of 8 characters, and it should contain one lowercase character and one special character. For example, instead of using “hoops,” use “like!2pbB” for “I like to play basketball.” We also encourage you to change your password once a year.
2. Understand and take steps to prevent identity theft. Visit the Federal Trade Commission website at >https://www.consumer.ftc.gov
https://www.consumer.ftc.gov, or call (877) 438-4338 to learn how to prevent identity theft and what to do if you’re a victim.
3. Check your credit annually. Contact all three major credit reporting companies annually to review your file, since each derives information from different sources. These include:
Equifax: (800) 685-1111 or http://www.equifax.com
Experian: (888) 397-3742 or http://www.experian.com
TransUnion: (800) 916-8800 or http://www.transunion.com
4. Guard against check fraud. Make sure to safeguard checks at home and on your person–never leave them in your car or workplace. Shred any unused checks before disposal, even if they are from a closed account. Notify Triumph Bank and the U.S. Postal Service authorities if newly ordered checks or routine bank statements don’t arrive in a timely manner. And finally, check your balance frequently.