“We do a great job at always being prepared to deliver the right customer experience.”
Hotels aren’t a nine-to-five business. They’re an all-day, every day business. When Irby and Louis Cooper founded the company in 1962, they set out to distinguish themselves from the competition by building a team of people committed to providing the best possible experience for their guests.
More than fifty years later, Pace Cooper continues to honor that legacy. Cooper Hotels have a family-run feel, which comes from making the extra effort to understand and the individual needs of each guest who stays one of their hotels.
Pace sees the parallel between Cooper Hotels and Triumph Bank: “They’re always preparing themselves to deliver the right kind of service to us.”